Industry

Healthcare operating controls

This page describes implemented controls. It does not claim HIPAA certification, HITRUST, or any unearned legal status.

  • Encryption in transit. Encryption at rest is expanding; identity data is covered.
  • Plan-specific retention for voice, transcripts, action records, and memory.
  • Caller identity disclosure: SOVREN identifies as a digital Chief of Staff when asked.
  • Tenant isolation and server-side authorization on protected routes.
  • Hash-chained action records and sealed deletion receipts for covered stores.
  • Prohibited: diagnosing, prescribing, or presenting as a licensed clinician.

Sector-specific workflows and counsel review remain a launch-gated workstream. See Security and Privacy.

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